A Place At Home - North Austin has achieved dual national recognition in the home care industry, earning both the 2025 Best of Home Care Provider of Choice and Employer of Choice awards in its first year of eligibility. This follows the agency's earlier local honor as Best Home Care Agency in the Best of Round Rock awards, creating a comprehensive picture of excellence driven by both community trust and verified client and caregiver satisfaction.
The Best of Home Care® awards, administered by Activated Insights, differ significantly from open voting contests. They are based on ongoing third-party surveys of real clients and caregivers conducted monthly throughout the year. This methodology emphasizes reliability and consistent performance over time rather than a single moment of recognition, making the dual achievement particularly meaningful as it follows the community-driven Best of Round Rock award.
For co-owners Stacey and Bryan Eisenberg, the connection between these recognitions is clear. Their philosophy centers on "putting care back in caregiving," which begins with supporting caregivers so they can provide consistent, compassionate care to clients. This caregiver-first approach directly addresses one of the home care industry's most significant challenges: high turnover rates that disrupt continuity for vulnerable seniors. Stacey Eisenberg, a senior care expert with decades of experience, emphasizes that caregivers who feel respected and supported are better equipped to provide dignified care to clients.
The practical impact of this approach is evident in the agency's staffing patterns. Stacey Eisenberg noted that the agency still employs one of its very first caregivers more than two years later—a notable achievement in an industry where turnover often exceeds 60% annually. Additionally, the team includes multiple family pairs working together, including a mother and daughter, a husband and wife, and two sisters. This level of continuity and familial connection within the caregiving team is rare in home care and directly benefits families who value familiar, trusted caregivers in their homes.
The dual awards matter because they validate different aspects of the agency's performance from multiple perspectives. The community-based Best of Round Rock award reflects how the broader public perceives the agency's reputation and trustworthiness. In contrast, the Provider of Choice award demonstrates how clients actually experience the care day to day, while the Employer of Choice award reveals how caregivers feel about their work environment and support systems. Together, these recognitions create a complete picture of an organization that excels in both service delivery and workplace culture.
This recognition carries significant implications for the home care industry and the communities served by A Place At Home - North Austin. The agency serves families throughout North Austin, Georgetown, Sun City, Cedar Park, Wells Branch, Hutto, Leander, and Round Rock, providing in-home care rooted in local relationships. In an aging society where demand for quality senior care continues to grow, the agency's model demonstrates that supporting caregivers isn't just an ethical imperative but a practical strategy for delivering better outcomes for clients. As Stacey Eisenberg stated, "These awards really are about the daily work of caring for people in our community. They reflect what happens when caregivers are respected and supported."
