AI-Powered Medical Coding Partnership Boosts Urgent Care Revenue Efficiency

Healthcare technology firm XpertDox has partnered with Urgent Care Pros to revolutionize medical coding processes using artificial intelligence, potentially setting a new standard for revenue cycle management in urgent care settings.

The partnership leveraged XpertDox's AI-enabled XpertCoding platform to address critical revenue challenges. By implementing advanced coding technologies, Urgent Care Pros achieved significant operational improvements, including reducing charge entry lag to under two days, lowering coding-related claim denials to below 2%, and increasing charge capture by 20%.

These technological enhancements directly translate to financial benefits for urgent care providers. The AI-driven approach identifies missing procedure codes, refines diagnostic coding, and accelerates claim submissions—key factors in maintaining healthcare organizations' financial health.

Terry O'Neil, President of Urgent Care Pros, emphasized the seamless implementation and continuous support from XpertDox, highlighting how AI technologies enable healthcare professionals to focus more on patient care while simultaneously improving operational efficiency.

The collaboration represents a broader trend in healthcare technology, where artificial intelligence is increasingly used to streamline administrative processes, reduce human error, and optimize revenue cycles. For urgent care centers facing complex billing environments, such AI solutions offer a strategic advantage in maintaining financial sustainability.