Ashley Stroud Named 2025 Plumbing Contractor of the Year for Innovative Business Leadership
TL;DR
Plumbing Outfitters' award-winning CHAMPS culture provides a competitive advantage through enhanced team performance and customer satisfaction in the plumbing industry.
The CHAMPS framework at Plumbing Outfitters systematically builds business success through Character, Humility, Accountability, Mindfulness, Precision, and Service principles.
Plumbing Outfitters' community-focused initiatives and educational outreach create lasting positive impact by serving both customers and the Central Texas community.
Ashley Stroud shares plumbing expertise through her Ashley the Outfitter radio segment, making professional plumbing knowledge accessible to homeowners.
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The Plumbing-Heating-Cooling Contractors - National Association (PHCC) has awarded Ashley Stroud, Co-Owner and Chief Operating Officer of Plumbing Outfitters, the title of 2025 Plumbing Contractor of the Year. This prestigious recognition was presented during the PHCCCONNECT National Conference in Grand Rapids, Michigan, honoring innovative leaders who exemplify customer-focused business practices, operational excellence, and forward-thinking within the plumbing sector.
Stroud, a licensed Texas Master Plumber, was recognized for establishing a CHAMPS culture at Plumbing Outfitters - a framework built on Character, Humility, Accountability, Mindfulness, Precision, and Service. This values-driven approach has significantly improved team performance, customer satisfaction, and community involvement throughout Central Texas. The award highlights how purpose-driven business models can transform traditional service industries by prioritizing both operational excellence and human-centered values.
Among Stroud's notable initiatives is Ashley the Outfitter, a local radio segment where she leverages her expertise as a master plumber to address common plumbing inquiries from homeowners. This educational outreach makes plumbing knowledge accessible and empowering for community members, demonstrating how industry professionals can bridge the gap between technical expertise and public education. Stroud emphasized the collective nature of the achievement, stating, "I accept this award on behalf of our entire team - an amazing group of talented individuals who genuinely care for each other, our customers, and our community."
PHCC specifically commended Stroud's pioneering leadership in developing scalable business systems while maintaining strong community connections. The commitment of Plumbing Outfitters to mentorship, workforce development, and servant leadership is setting a new benchmark for operating a modern plumbing company with purpose. This recognition matters because it showcases how service industries can evolve beyond traditional models by integrating ethical business practices, employee development, and community engagement into their core operations.
The Plumbing Contractor of the Year Award represents one of PHCC's most esteemed individual accolades, honoring exceptional accomplishments in business excellence, community contribution, and industry advancement. For consumers, this award signals the importance of supporting businesses that prioritize both technical expertise and ethical practices. For the plumbing industry, Stroud's recognition demonstrates that success in traditional trades now requires balancing operational efficiency with meaningful community impact and employee development. More information about Plumbing Outfitters can be found at https://plumbingoutfitters.com.
Curated from Press Services
