AI Rudder, the Singapore-headquartered company behind more than 80 billion AI calls, has launched CALL-E, a product that lets AI agents make real phone calls on their users' behalf. The service works inside ChatGPT, in personal AI agents such as Muse, OpenClaw and Hermes Agent, and in AI coding tools such as Claude Code, Codex and Cursor, according to a Media OutReach Newswire announcement.
The launch matters because personal AI agents are rapidly gaining users, and those users are starting to delegate everyday phone errands to them—moving a dinner booking, chasing the dry cleaner. Meta's Muse passed five million US downloads in its first three weeks, and Grok Bot, from Elon Musk's SpaceX, reached 400,000 weekly users in its first month. Both are piloting phone calls, suggesting demand for agents that can handle real-world conversations is growing.
Yet phone calls remain difficult for AI models. As Teng Ren, CEO of AI Rudder, explained, "The smartest AI model in the world can still fail a phone call. All it takes is one 'mm-hmm'." He described a scenario where an agent misreads a pause or an interruption, talks over the person on the other end, and is quickly identified as AI and hung up on. CALL-E is designed to address those failure points by handling the messy realities of phone conversations, such as pauses, interruptions and overlapping speech.
Two features stand out. First, CALL-E builds in an approval step: each call goes ahead only after the user approves that exact plan, so a call nobody approved never rings. Second, after every call, CALL-E reports what was agreed, how confident it is that it met the goal, and the exact lines from the call that back it up, so the user can check it. By default, a CALL-E call introduces itself as CALL-E, a voice agent, and a pre-check stops a call from posing as the FBI or 911.
The company also points to independent testing. On the TurnBench Interruption leaderboard, Helm Swift—the AI Rudder model that tells CALL-E when a caller is cutting in—has the joint-lowest false-positive rate of any qualifying model, so it rarely stops talking just because a caller says "yeah" (TurnBench, October 2026).
Regulatory pressure is another reason the approval and disclosure features matter. In its 2024 Declaratory Ruling (FCC 24-17), the FCC clarified that AI-generated voices fall within the definition of artificial or prerecorded voices under the Telephone Consumer Protection Act, making such calls subject to applicable regulatory requirements, including consent and caller identification obligations. Separately, Article 50 of the EU AI Act requires that people be told they are talking to an AI.
CALL-E runs on the same technology as AI Rudder's enterprise solutions, which are built to meet SOC 2 Type 2 and ISO 27001, alongside GDPR and PDPA requirements. Every call keeps a record from plan to result, with the approval and the evidence attached, so a disputed call can be traced. CALL-E is available at https://www.heycall-e.com/, where new users start with 100 free credits.
