Caregivers Prioritize Communication Technology in Senior Living Job Decisions

Senior living operators are observing a significant shift in job candidates' priorities, with many now inquiring about the use of specific communication technologies during interviews. Smartphone-based caregiver communication tools, such as Notify, have become a decisive factor in hiring decisions, reflecting broader workforce expectations in an industry grappling with severe staffing shortages. According to a 2023 Nationwide study, 96% of assisted living communities face workforce challenges, making the adoption of modern communication tools a strategic move to attract and retain staff.

The preference for these modern tools over traditional equipment like SIP phones, pagers, and walkie-talkies is clear. Legacy systems, costing between $150 and $1,000 per device, are often seen as bulky and inefficient by caregivers who prefer the simplicity and familiarity of smartphones. Notify offers a solution by providing cost-effective nurse call software that works with existing hardware, eliminating the need for multiple devices and streamlining communication through a single smartphone app. This not only enhances caregiver satisfaction but also improves response coordination and provides valuable data analytics for healthcare operations.

With the senior population expected to grow significantly, meeting the technology expectations of the workforce is becoming increasingly important for senior living operators. The adoption of unified communication platforms like Notify not only addresses immediate staffing challenges but also positions providers to better meet the future demands of an aging population.