Channel Software will sponsor and exhibit at the Prophet 21 World Wide User Group (P21WWUG) CONNECT 2024 Conference in Chicago from August 25-27, 2024. This annual event gathers P21WWUG members globally to learn, network, and share insights.
At booth #104, Channel Software will showcase their integrated B2B eCommerce platform designed for distributors looking to modernize their customer experience. Visitors can discover strategies to simplify product information access for customers, streamline online ordering processes, and explore ways to reduce costs in managing and maintaining a B2B eCommerce website.
Channel Software will demonstrate their CSX eCommerce platform, which is purpose-built to meet the unique needs of modern industrial companies. This showcase will illustrate how the right technology can transform B2B distribution in today's digital landscape.
CONNECT 2024 will feature classes led by industry peers, Epicor representatives, third-party solution providers, and guest speakers, offering a comprehensive learning experience for users of the Epicor Prophet 21 ERP system.
Curt Olson, President of Channel Software, commented on the unique challenges that industrial distributors face this year. "In 2024, smaller and mid-sized distributors are navigating dual challenges: a slower-growth market and rapid digitalization. Giant online marketplaces are setting new standards for pricing, product range, and delivery speed, putting pressure on mid-market players in a cautious spending environment. At the same time, B2B buyers now expect consumer-grade online experiences across all channels."
Olson added, "To succeed, distributors need an ERP-integrated eCommerce platform to deliver omnichannel experiences for their buyers. Despite economic challenges, leveraging eCommerce technology to improve customer experience while highlighting their unique strengths can help them carve out a niche in their market."
During the event, P21WWUG CONNECT attendees will gain an insider's perspective on how and why Channel Software is at the forefront of the industry in providing ERP-integrated eCommerce, efficiency improvement, and a cost-effective, all-in-one B2B eCommerce platform. This includes eCommerce integrated with Product Information Management (PIM), content management, and analytics capabilities.
To learn more about the event, visit the P21WWUG CONNECT 2024 website.
