Deepwatch Launches NEXA AI Platform to Transform Security Operations

Deepwatch has launched NEXA, described as the industry's first collaborative Agentic AI ecosystem designed to transform how managed detection and response providers and customers work together. The platform combines natural language interaction with agentic AI intelligence to deliver real-time visibility, context, and actionable insights across the entire security lifecycle.

The NEXA ecosystem expands with three new customer experience agents that complement Deepwatch's existing SOC-focused agents—Investigative, Narrative, and Response—creating a unified system of six intelligent agents. This dual-use strategy advances AI in security operations centers while simultaneously enhancing customer experience, unifying intelligence across the security lifecycle to transform complex data into decisive, risk-informed action.

The three new customer experience agents address critical capability gaps in modern security operations. The CTEM Agent provides real-time exposure insights and board-ready reporting by correlating signals from across the security stack. The Detection Advisor Agent optimizes detection strategies aligned with MITRE ATT&CK, identifying coverage gaps and validating detections while providing visibility into real-world threat actors and campaigns. The Ticket Analyzer Agent performs deep analysis across historical and active tickets to identify patterns, relationships, and emerging threats.

Security teams are drowning in data but starving for transparency and actionable insights, according to Anand Ramanathan, Chief Product Officer at Deepwatch. NEXA changes that paradigm completely by giving analysts and customers shared, real-time intelligence in natural language, enabling faster threat containment and improved security posture. Matthew K. Sharp, CISO at Xactly, noted that embedding NEXA AI Agents into their threat and vulnerability management programs has improved their understanding and use of data, driving positive business outcomes.

The platform democratizes security intelligence across the enterprise by unifying insights from disparate tools and sources, empowering anyone to explore data and ask questions in plain English. Organizations can continuously improve their security posture and coverage by identifying exposures and detection priorities in real time, accelerating decision-making from hours of analysis to seconds of insight. NEXA also streamlines response and operations by connecting data, context, and action to drive stronger security programs.

For technical decision makers, NEXA eliminates fragmented visibility across tools and data sources, automates manual MITRE mapping and validation that slows investigations, and reduces manual workload that drives fatigue and delays. Business decision makers benefit from clarity on how technical gaps impact business risk, elimination of manual SQL-based querying that slows decision making, and instant visibility into ROI, coverage, and risk alignment with board-ready insights available immediately.

Unlike autonomous AI tools that simply automate tasks, Deepwatch NEXA delivers a collaborative ecosystem where AI intelligence works alongside human expertise. The platform provides natural-language access to real-time insights for everyone from analysts to executives, with business-aligned threat detection prioritized by real-world adversaries. Deepwatch NEXA is available this quarter, with more information available at https://deepwatch.com.