Intershop Communications AG, a global provider of B2B e-commerce solutions for the manufacturing, wholesale and distribution sectors, has been named in The Forrester Wave™: Commerce Solutions, Q3 2026. The report, an independent evaluation of commerce platforms, assessed 10 providers, with Intershop being among those recognized. This acknowledgment underscores Intershop's deliberate strategy of integrating agentic AI tooling into everyday B2B operations to create measurable value.
According to Markus Dranert, CEO of Intershop, the recognition reflects the company's relentless focus on B2B and its investments in practical, real-world AI. “Our customers, from hidden-champion manufacturers to global industrial powerhouses, need commerce that handles genuine complexity. That is exactly what we build,” Dranert said in a press release. Andy Stanis, EVP and Managing Director for Intershop Americas, added that serious commerce leaders do not accept platforms that treat B2B as an add-on. “We believe Forrester recognizing Intershop validates what our customers experience every day: when the complexity is real, this is the platform engineered for it,” Stanis noted.
The Forrester Wave™: Commerce Solutions, Q3 2026 is available to Forrester subscribers or for purchase on forrester.com. Intershop's inclusion in this report is significant for the B2B e-commerce industry, as it highlights the growing importance of platforms that are purpose-built for complex B2B transactions rather than adapted from B2C solutions. The company serves over 300 manufacturers, wholesalers, and business associations worldwide, including notable names like Atlas Copco, Kubota, Wurth, Musgrave, and RAJA, helping them grow digital sales revenue, improve customer retention, and streamline sales processes.
For more information on what other leading analyst firms say about Intershop, visit the company's press portal at https://www.intershop.com/en/press-portal. This recognition by Forrester is likely to impact the B2B e-commerce landscape by reinforcing the value of specialized platforms that leverage AI to handle complex, multi-channel sales operations. As businesses increasingly seek to automate and optimize their digital sales, Intershop's focus on agentic AI and B2B-specific features positions it as a key player in the market.
