Hilltop Camper & RV, a family-owned RV dealership with a 75-year history, has updated its service scheduling and parts coordination across its four Minnesota locations in Alexandria, Brainerd, Rochester, and Fridley. The internal adjustment affects how RV service and parts are scheduled and routed between departments, particularly during seasonal maintenance when appointment volume increases.
The updated process applies to service intake for the company's network of RV repair shops in Minnesota. Service appointments are now distributed based on system type and technician availability, aiming to optimize the use of 49 service bays across all locations. Service departments continue to handle repairs including electrical diagnostics, water system maintenance, propane inspections, roof leak detection, and slide-out adjustments.
The company continues RV sales in Minnesota across all dealerships, offering travel trailers, fifth wheels, motorhomes, toy haulers, and compact RVs. Selected units are moved into specials inventory based on incoming shipments and inventory balancing.
Hilltop Camper & RV operates as a multi-location dealership with facilities in Alexandria (5701 MN-29 South), Brainerd (7324 Novotny Road N), Rochester (1240 Lake Shady Ave S), and Fridley (7810 University Ave NE). Each location provides sales, service intake, and parts access, with Brainerd serving as a main contact point for scheduling.
The parts distribution network is centralized, with the Fridley location serving as the primary inventory hub for RV parts in Minnesota. Parts inventory includes electrical components, plumbing fittings, appliance parts, structural hardware, and camping accessories. If parts are unavailable at one location, orders are processed through supplier channels serving all branches.
Certified RV technicians, including RVIA and RVDA-trained staff, handle diagnostics and repairs across all locations, with work assignments based on skill sets. Warranty processing is managed through internal coordination with manufacturers for approvals and repair authorization requests.
Founded in 1951 by Roy Pearo, Hilltop Camper & RV is approaching its 75-year milestone in 2026. The dealership has been recognized with the Blue Ribbon Award from RV Business Magazine in 2025 and operates the largest RV parts store in Minnesota at its Fridley location.
