Item by Item Launches First Integrated Change Management Curriculum for Microsoft D365 Implementations
TL;DR
Item by Item's new Change Management curriculum gives organizations a competitive edge by reducing implementation resistance and driving faster D365 adoption success.
The curriculum includes 37 micro-courses, 6 learning paths, assessments, and downloadable templates structured around a fictional company's implementation journey.
This training helps organizations better support their teams during technology transitions, reducing stress and improving long-term user success with D365 systems.
Item by Item uses a storytelling approach with a fictional company example to make change management concepts tangible and practical for learners.
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Item by Item (IBI), a leading provider of online training for Microsoft Dynamics 365, has launched a new Change Management curriculum that represents the first training program in the market designed to fully integrate change management and user training into D365 project planning. This comprehensive curriculum addresses the human side of ERP and CRM implementations, an area where projects frequently encounter challenges that can derail successful adoption.
The curriculum helps organizations tackle the critical people-related aspects of technology implementations by providing project teams, business leaders, and change champions with the knowledge and tools needed to drive real adoption, reduce resistance, and set users up for long-term success. The program includes 37 micro-courses covering the full lifecycle of change in a D365 rollout, six structured learning paths aligned with roles and project phases, six assessment tests to reinforce learning and measure progress, and over a dozen downloadable templates to help teams apply learning immediately.
To make the content practical and applicable, the curriculum follows a fictional example company throughout its implementation journey, using a storytelling approach that brings concepts to life and demonstrates how change management strategies unfold in real-world scenarios. Elif Item, Founder and CEO of Item by Item, emphasized the program's significance, stating that this represents the first attempt to bring change management, training, and project planning together specifically for the D365 space.
The Change Management curriculum is available as a standalone offering requiring a separate subscription and is not included in standard IBI platform access. Both new and existing customers can purchase the program through the company's platform at https://www.itembyitem.co. Item by Item maintains the largest user-focused online training platform for Microsoft Dynamics 365, with thousands of users across industries having trained on their platform to gain practical, role-based knowledge.
This development is significant because change management represents one of the most critical yet often overlooked components of successful enterprise software implementations. Research consistently shows that technology projects fail more frequently due to people and process issues than technical challenges. By providing structured change management training specifically tailored to D365 implementations, organizations can better prepare their teams for the organizational transformations that accompany major software deployments.
The curriculum's availability comes at a time when businesses worldwide are accelerating their digital transformation initiatives, with Microsoft Dynamics 365 being a leading platform for ERP and CRM solutions. Proper change management training can help organizations maximize their technology investments by ensuring user adoption and minimizing disruption during implementation phases. The program's role-based learning paths and practical templates provide immediate value to organizations embarking on D365 projects, potentially reducing implementation risks and improving return on investment.
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