iuvo Among First Companies Worldwide to Earn Microsoft's New Support Services Designation

iuvo, a leading IT consulting partner, has been named one of the first companies globally to earn Microsoft's new Support Services designation. This recognition publicly validates partners with demonstrated excellence in delivering high-quality support across the Microsoft Cloud, providing customers with a clear differentiator in a crowded marketplace.

Launched at Microsoft Ignite 2025, the Support Services designation recognizes partners who meet rigorous standards for support capability, customer satisfaction, operational excellence, and proven performance. According to Microsoft's program documentation at https://learn.microsoft.com/en-us/partner-center/support-services-designation, designated partners must pass a stringent, third-party audit of support capabilities and processes, support staff expertise, customer satisfaction programs, and case performance metrics, including the ability to minimize escalations to Microsoft.

To achieve this recognition in the first wave, iuvo demonstrated exceptional performance across all criteria, reinforcing its reputation as a strategic, high-touch partner for Microsoft 365, Azure, and multi-cloud environments. Bryon Beilman, President & CEO at iuvo, stated that being among the first globally shows that iuvo is not just keeping pace with industry standards but helping set them, reflecting the company's relentless focus on excellence and innovation in IT support.

This new designation signals to the market that iuvo consistently delivers a level of support recognized by Microsoft as exceptional. With customer expectations rising around cloud performance, operational continuity, and secure digital experiences, Microsoft developed this designation to help organizations easily identify partners capable of delivering advanced support outcomes. Microsoft describes designated partners as those able to provide elevated support, priority escalation paths, and exceptional customer experience, benefits that directly translate into reduced downtime, faster resolutions, and more resilient operations for end customers.

Beilman emphasized that clients can feel assured they're working with a partner recognized by Microsoft for delivering the highest level of support, resulting in faster resolutions, deeper technical expertise, and proven ability to handle complex environments. For businesses that feel they aren't leveraging Microsoft 365 to its fullest potential, this designation serves as proof that there are great options available, with iuvo positioned as one of those options.

Earning the designation required meeting strict prerequisites, including prior Solutions Partner designations, CSP authorization, and existing advanced support plans, followed by rigorous audits and validation. Beilman attributes iuvo's early achievement to the strength of its team and proactive approach, noting that the company invests heavily in training, process improvement, and customer success, which positions it ahead of the curve.

This designation comes at a pivotal time as organizations demand faster, smarter, and more personalized support from their technology partners. As Microsoft notes at https://learn.microsoft.com/en-us/partner-center/support-services-designation, designated partners stand out due to their ability to deliver support at scale, reduce escalation rates, and support cloud adoption and growth. For the businesses iuvo serves, this means quicker access to advanced resources, priority escalation paths, and solutions that minimize downtime, with deep expertise that often resolves issues without escalating to Microsoft.