M7 Services and Tesselate Forge Strategic Partnership to Deliver Financial-Grade IT Infrastructure

By Advos

TL;DR

M7 Services and Tesselate's partnership gives corporate banks a competitive edge through reliable, scalable IT infrastructure that ensures compliance while freeing resources for innovation.

The partnership combines M7's 24/7 infrastructure monitoring with Tesselate's financial automation frameworks to create proactive issue resolution and measurable efficiency improvements for clients.

This collaboration creates more secure and reliable banking systems that protect customer data while enabling financial institutions to better serve their communities through digital transformation.

M7 Services achieves remarkable operational metrics including 99.5% customer satisfaction and resolves 2.5 times more issues proactively than clients actually report.

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M7 Services and Tesselate Forge Strategic Partnership to Deliver Financial-Grade IT Infrastructure

The strategic partnership between Houston-based M7 Services and Paris-based Tesselate Group establishes a new benchmark for managed IT services by merging financial-sector governance with enterprise-level infrastructure support. This collaboration brings together Tesselate's expertise in corporate banking modernization and M7's proven IT infrastructure capabilities to create a comprehensive framework designed for organizations requiring both financial-grade compliance and operational excellence.

Charif Zahrane, Chief Innovation Officer at M7 Services, emphasized the strategic importance of the partnership, stating that combining M7's infrastructure reliability with Tesselate's financial operations expertise delivers secure, scalable solutions that anticipate and prevent issues before they impact clients. The collaboration also accelerates M7's expansion into European markets, bringing their 24/7 operational model to clients requiring EU regulatory compliance without sacrificing system uptime.

Yuri Herman, Head of Corporate Banking at Tesselate Group, noted that the partnership enhances their existing managed services standard by combining operational depth with ecosystem scalability to deliver measurable value across client technology landscapes. This addresses the growing pressure organizations face to modernize legacy systems while maintaining compliance and operational continuity.

The combined platform leverages predictive monitoring and automated resolution tools to identify potential issues before they disrupt performance. This intelligence, paired with M7's U.S.-based 24/7 helpdesk and Tesselate's regulatory expertise, provides the reliability global organizations need to operate confidently across international markets. The partnership creates a cohesive operating environment where every transaction, system, and support function operates proactively rather than reactively.

M7 Services brings impressive operational metrics to the partnership, including a 75 percent same-day resolution rate, 99.5 percent customer satisfaction score, and 99 percent resolution SLA compliance. Their proactive services have resolved 2.5 times more issues than were reported, demonstrating their commitment to prevention rather than reaction. These standards are now being applied to financial-grade environments through the partnership with Tesselate.

Jessie McMahon, CEO of M7 Services, highlighted that the collaboration extends their performance and protection standards to global organizations expecting financial-grade reliability daily. The joint framework offers organizations a modernization path that is both compliant and cost-effective, setting new benchmarks for managed services rooted in measurable business outcomes. More information about the partnership is available at https://www.tesselategroup.com/m7-services-partnership/.

This partnership matters because it addresses critical challenges in digital transformation where organizations must balance modernization with strict regulatory compliance. For industries like corporate banking that cannot afford downtime, the combined offering provides unprecedented reliability while meeting international standards including GDPR, NIS2, and DORA. The collaboration represents a significant advancement in managed services that could reshape how global organizations approach IT infrastructure and compliance management.

Curated from 24-7 Press Release

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