Roto-Rooter, the Cincinnati-based plumbing and water cleanup service, is commemorating 90 years of operation, having transformed from a single patented drain-cleaning solution into a nearly $1 billion organization. The company's revenue has more than doubled in the last ten years, climbing from less than $400 million in 2014 to over $900 million in 2024, according to a recent Cincinnati Enquirer feature.
This milestone is significant for both the plumbing industry and consumers, as it demonstrates how a traditional service business can achieve substantial growth through strategic diversification and adaptation to modern challenges. Established in 1935 by Samuel Blanc with an innovative root-cutting device, Roto-Rooter has evolved from conventional drain cleaning to becoming experts in full-service plumbing and water cleanup. "Achieving 90 years is a reflection of the dedication of our hardworking employees. We take great pride in our history and are enthusiastic about what lies ahead," stated Spencer Lee, CEO of Roto-Rooter.
The company's growth strategy has involved reacquiring franchises across the country and broadening its array of services. Today, Roto-Rooter offers a full suite of plumbing and drain solutions, including hydro jetting, sewer repair and replacement, trenchless repairs, water damage cleanup services, and water filtration systems. With a workforce of over 6,000 employees nationwide, including more than 200 in the Greater Cincinnati region, the company has effectively expanded its service reach while upholding its commitment to quality and community engagement.
Roto-Rooter's ongoing relevance in tackling contemporary plumbing issues is particularly important as aging infrastructure and modern products create new challenges. The company addresses problems ranging from the impact of "flushable" wipes on sewer systems to unique community initiatives like providing free rescues for pets trapped in pipes and drains using specialized equipment. For additional information regarding Roto-Rooter's extensive plumbing and water cleanup services, please visit https://www.roto-rooter.com.
As a subsidiary of the publicly traded Chemed Corporation (NYSE: CHE), Roto-Rooter now accounts for over one-third of its parent company's annual revenue of $2.4 billion. The firm's headquarters in downtown Cincinnati acts as the central hub for nationwide operations, merging traditional expertise with modern plumbing services and technology. This growth trajectory highlights the resilience and adaptability required for service businesses to thrive across multiple economic cycles while maintaining local community connections.
