UST Invests in aiOla to Advance Voice AI Automation for Frontline Operations

UST, a leading AI and technology transformation solutions company, has made a strategic investment in aiOla, an Israel-based deep tech voice and conversational AI lab, to accelerate the global expansion of hands-free voice AI automation for frontline operations. The investment follows a successful collaboration initiated by UST's open-innovation arm, UST Spark, and positions both companies to transform the frontline worker experience across multiple industries.

This partnership addresses a significant gap in enterprise AI implementation. While companies have successfully integrated AI into back-office processes, valuable frontline data collection has lagged due to reliance on unconnected keyboards, clipboards, and fragmented applications. aiOla's voice-agentic AI platform converts frontline speech into structured, auditable workflows, capturing triple the data three times faster than traditional methods while reducing manual errors.

The technology is particularly significant for frontline-intensive verticals including healthcare and life sciences, retail, manufacturing, and automotive. aiOla's platform enables workers to interact with systems through voice input in any environment, overcoming background noise, accents, and industry-specific jargon. This represents a fundamental shift from keystroke-based data entry to agentic, voice-led workflows that capture critical information seamlessly during operational tasks.

UST's investment in aiOla strengthens the company's growing technology advantage in next-generation AI solutions. As a key strategic partner for Fortune 500 enterprises, UST is well positioned to streamline the rollout of this innovative technology to clients, allowing them to benefit from a holistic approach to products and platforms that support complex work processes. The partnership will help scale voice-agentic automation in mission-critical settings across various industries.

Manu Gopinath, President of UST, emphasized the strategic importance of this investment, stating that integrating advanced voice and conversational AI technologies with UST's platforms empowers frontline workers with seamless, intuitive experiences that automate data capture, accelerate workflows, and optimize operational efficiency at scale. These capabilities are redefining how work gets done in the field, bringing actionable intelligence directly to those who deliver value daily.

Amir Haramaty, President and Co-founder of aiOla, noted that UST is the ideal partner to bring voice-agentic workflows into the heart of the enterprise. The collaboration enables organizations in critical industries like pharmaceuticals and manufacturing to replace manual, error-prone processes with seamless, voice-driven workflows that provide real-time access to data and processes, unlocking more efficient and agile operations at scale.

The investment represents a significant advancement in enterprise AI adoption, moving beyond traditional back-office automation to transform how frontline workers interact with technology. By making voice the natural interface for executing workflows and capturing data, this partnership addresses the longstanding challenge of capturing valuable operational data at the point of work, potentially revolutionizing efficiency and data accuracy across multiple sectors. Visit https://www.UST.com for more information about UST's technology solutions.