Woof Gang Launches Mobile App to Enhance Pet Grooming Experience and Support Franchise Growth

Woof Gang Bakery & Grooming has launched its first-ever mobile application, representing a significant step in the company's digital strategy to enhance customer experience and support franchise growth nationwide. The new app, available for both iOS and Android devices, enables pet owners to book, manage, and confirm grooming appointments with just a few taps, streamlining what was previously a more cumbersome process.

The application integrates seamlessly with Woof Gang's customer relationship management system, loyalty program, and back-office management tools, creating a unified technological ecosystem. This integration allows for personalized service delivery while providing franchise owners with enhanced business management capabilities. Customers can download the app by visiting https://woofgangbakery.com/app or searching for "Woof Gang" in their mobile app store.

Ricardo Azevedo, CEO of Woof Gang, emphasized that the company's digital strategy focuses on building fully integrated technology solutions that make pet grooming and pampering more accessible. "The launch of our new mobile app is a key part of our mission to use technology to enhance the relationship between Woof Gang store owners and consumers," Azevedo stated. "The Woof Gang app allows us to simplify the booking process for our guests, helps us meet pet parents where they are, and deliver results for our franchise partners."

The company's digital roadmap includes plans to integrate artificial intelligence features into the app by early 2026. These enhancements will include a smart chatbot and personalized service recommendations that guide pet owners to appropriate grooming treatments based on their dog's breed, coat type, and specific needs. The company also plans to launch a smart chatbot capable of supporting customers with booking over the phone.

For franchise owners, the app represents a competitive advantage in an increasingly technology-driven retail environment. The application helps drive new and repeat customer visits while streamlining communication and freeing up staff time that was previously spent managing appointments manually. This technological advancement comes as Woof Gang continues its expansion across North America, with more than 450 locations currently open or under development.

The mobile app launch reflects Woof Gang's broader commitment to innovation in the pet care industry, where digital transformation is becoming increasingly important for both customer satisfaction and business operations. As consumer expectations evolve toward more convenient, technology-enabled services, Woof Gang's investment in digital infrastructure positions the franchise network for continued growth and market leadership in the competitive pet services sector.