BMO Capital Markets AI Leader to Lead Panel on AI Agents Transforming Financial Services

AI agents are fundamentally reshaping the financial services industry, transforming how banks gather information, improve back-end operations, accelerate processes, and enhance both customer and employee relations. Armando Benitez, the Chief Data & Analytics Officer and Head of AI at BMO Capital Markets, will lead a crucial panel discussion on this transformation at the upcoming Benzinga Fintech Day & Awards on November 10, 2025.

The panel titled "AI In Finance: How autonomous agents are changing financial services" will feature Benitez alongside executives from leading fintech companies including Perplexity, Lava, Domain Money and True Trading Group. Benitez brings significant expertise to the discussion, leading a team of engineers, strategists and AI professionals who create end-to-end solutions at the intersection of finance and technology. As CDAO, he shapes the strategic vision for data and analytics, integrating AI into business processes to drive innovation and improve decision-making.

The discussion will cover several critical topics including specific functions AI agents are currently handling in banks and fintech organizations, how financial institutions measure ROI and productivity improvements from deploying AI agents, and where AI agents have directly led to better fraud prevention or compliance outcomes. These developments are particularly important as financial institutions seek to enhance security while improving operational efficiency.

Panel participants will also address the biggest risks or concerns stakeholders have about deploying agentic AI in finance, human/AI collaboration in financial workflows, and the biggest innovations and changes expected in AI finance for 2026. The inclusion of executives from diverse fintech companies like Perplexity and Domain Money ensures a comprehensive perspective on how AI is transforming different segments of the financial services ecosystem.

The panel discussion aims to provide attendees with deep insight into how banks are leveraging AI today and how they will continue to do so in the future to streamline business processes, boost productivity, and enhance employee relations while simultaneously improving customer service and loyalty. This conversation comes at a critical juncture as AI agents continue to evolve rapidly, promising to further revolutionize the financial services industry. The event represents an important opportunity for industry professionals to understand both the current applications and future trajectory of AI in finance.