Good Times Plumbing & Restoration, a Chandler-based plumbing company, has launched a Sewer & Drain Awareness Initiative across Arizona's East Valley, challenging the common misconception that drain backups are normal occurrences in residential plumbing systems. The company emphasizes that properly functioning drains should never back up, and when they do, it signals underlying issues requiring professional diagnosis rather than temporary fixes.
The initiative, available through March 31, combines $39 professional drain opening services with complimentary sewer camera inspections to help homeowners identify root causes of recurring backups. According to Trenton McMinn, Co-Founder and CEO of Good Times Plumbing & Restoration, this approach moves beyond symptom relief to address systemic problems. "Most homeowners think a drain backup is normal or just something that happens," McMinn said. "The reality is, if a drain is backing up, there's an underlying issue. A healthy plumbing system flows freely."
Common causes of drain and sewer backups in Arizona homes include root intrusion in sewer lines, pipe belly or improper slope, aging cast iron or clay piping, heavy buildup from grease and debris, and shifting soil conditions. Without proper inspection and diagnosis, these issues can lead to water damage that Phoenix and Chandler homeowners may not be prepared to handle financially or logistically.
The company's inclusion of sewer camera inspections with every drain service represents a significant shift from industry norms. "We believe homeowners deserve to see what we see," McMinn explained. "If the line is in great shape, we'll show you that. If there's a deeper issue, we'll explain it clearly and give options. Our entire mission is to restore peace of mind, not create fear."
This proactive approach focuses on identifying long-term system health rather than addressing recurring emergency calls. By pairing affordable drain service with diagnostic imaging, the initiative aims to prevent repeat backups, water damage, and costly structural repairs that can significantly impact homeowners' finances and property values. The company's website at https://GoodTimesRestoration.com provides additional information about the program.
The Sewer & Drain Awareness Initiative holds particular importance for Arizona homeowners facing unique environmental challenges. The region's soil conditions, combined with aging infrastructure in many communities, creates vulnerabilities in residential plumbing systems that can lead to substantial damage if left unaddressed. By educating homeowners about proper drain function and providing accessible diagnostic tools, the program helps prevent emergencies that typically occur at the most inconvenient times and with the highest repair costs.
Available to homeowners in Chandler, Gilbert, Queen Creek, Mesa, Scottsdale, and surrounding communities, the initiative represents a growing trend in home service industries toward preventative maintenance and consumer education. As homeowners become more aware of potential plumbing issues before they escalate into emergencies, they can make informed decisions about maintenance and repairs, potentially saving thousands of dollars in water damage restoration and structural repairs while protecting their property investments.



