A2Z Cust2Mate Solutions Corp. (NASDAQ: AZ) has released new consumer research that highlights a substantial gap between what shoppers expect from supermarkets and what they believe stores currently deliver. The findings, based on a survey of 1,600 consumers across the United States, France and Italy, reveal that while 60% of respondents view fast, hassle-free shopping as highly important, only 36% believe supermarkets consistently provide that experience.
The report identifies similar disconnects in areas such as pricing transparency, timely promotions and rewards, and other digitally influenced shopping expectations. According to the company, these shortcomings have tangible business impacts. The survey found that 46% of consumers have missed eligible promotions, 45% have abandoned purchases because pricing or discounts were unclear, and 32% have left stores due to long checkout lines.
The findings underscore the growing pressure on brick-and-mortar retailers to meet digital-era expectations. The survey also indicates strong consumer interest in smart shopping carts, with nearly half of respondents saying they would be very or extremely likely to use technology that helps track spending, locate products, receive discounts and speed checkout. This suggests opportunities for retailers to improve customer engagement and loyalty through in-store innovation.
For more details, the full press release is available at https://nnw.fm/x54vY.
A2Z Cust2Mate Solutions Corp. is focused on transforming in-store retail by connecting retailers, brands, and shoppers at the Smart Cart. The company’s platform uses AI-powered carts to deliver personalized experiences, real-time data, and targeted retail media. Additional information about the company can be found at https://nnw.fm/AZ.
