The challenge of managing incompatible nurse call systems across multiple senior living communities has long plagued operators, leading to operational inefficiencies and increased training complexities. Notify, a Minnesota-based software company, introduces Overlay, a groundbreaking software platform that integrates alerts from over 25 nurse call system manufacturers into a single, smartphone-based application. This innovation eliminates the need for expensive hardware replacements, offering a seamless solution at a flat monthly fee of $350 per building.
Traditional approaches to standardizing nurse call systems often involve costly hardware replacements, running into hundreds of thousands of dollars per community. Overlay, however, can be installed within hours, providing not only a unified alert system but also analytics and unlimited user access. Craig Patnode, CEO of Notify, emphasizes the platform's ability to standardize fragmented systems without the financial and operational burden of replacing existing hardware, thereby enhancing care delivery and caregiver satisfaction.
Already deployed in over 700 senior living communities nationwide, including those operated by prominent names such as Ebenezer and Great Lakes Management, Overlay has demonstrated significant improvements in operational efficiency. Some communities report up to a 50% reduction in response times compared to traditional pager-based systems. Gabrielle Ross, RN Executive Director at Country Manor & Woodcrest Of Country Manor, highlights the platform's user-friendly nature and the positive reception from staff.
Amanda Runnoe, Chief Nursing Officer at Heritage Senior Living, points out the unexpected benefits of the Notify platform, including valuable insights into staffing opportunities and building operations through detailed reports and data points. To encourage adoption, Notify is currently offering a pilot program, allowing operators to evaluate the platform's impact before full implementation.
This development is crucial for senior living communities striving to improve care coordination and operational efficiency while managing costs. The Notify Overlay platform represents a significant leap forward in healthcare technology, offering a practical solution to a longstanding challenge in the industry.



